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ems installation tool

Installation of ems applications

Basically, in most cases you do not need to install the ems applications.
Through the web pages you can access the applications directly.

List of applications


Designation Explanation Installation
2 ems Web – Normal web applicationems web application for use on normal desktop computers. Operation is optimized for use with a mouse and for normal screensNo installation is required. The application can be accessed directly from the browser
4ems Mobile – Mobile Appems mobile application for smartphones and tablets. This operation is optimized for touchscreen devices and for smaller screensNo installation is required. The application can be accessed directly from the browser. To add as an app, here are instructions: Set up EMS Mobile
5 ems Pos – POS systemThe ems POS system is a separate application for POS systems and enables interaction with POS accessories. It is also possible to integrate payment terminals.This application needs to be installed
6 ems client – Windows application The ems client application enables simplified document management and the direct opening of programs on a computer. This application needs to be installed.
7 ems Server Tool – Windows serviceThe ems server is used for automatic printing or scanning in a network. By default, the system automatically creates PDF files, but this tool is required to print directly.This application needs to be installed.
xx ems time ems FieldService apps for time recording and order management on devices with the iOS and Android operating systems. The apps must be installed directly on the respective stores.

Microsoft Windows installer

Download the installer

Use the ems installation program to install local ems applications.
You can find the current version on our website subris.ch in the Downloads section.

Warnings when running

Depending on the security settings, you will be asked whether you want to run the file downloaded from the Internet. Our installer comes with a certificate. When you run this, you can see that the publisher is SUBRIS GmbH. Depending on the Windows version, you may have to click on “… more options” and then on “run anyway”. The execution of individual virus protection programs can also be prevented. You can also classify the downloaded file as “Safe” there.

Required Permissions

The installation program can be run both as a user and as an administrator. The program will try to start with the highest privileges, this may mean that a message will appear asking if you want to run the program as an administrator. If the installation program is run as a user, the installed programs are only accessible to the user.

Query license key

When you start the installer for the first time, you will be asked for the license key. You can find this in the web application under “System settings” and you can copy it directly from there.
The possible installation options are displayed based on your license key. If you have an on-premise version, you can carry out the complete system installation using the installer.

Run in the background

It is possible to run the installer in the background. Various parameters enable automatic installation.

/ProductId:[ProductID]         ID für den Download eines Produkts (ems Client = 6 / ems Pos = 7 / ems Server Tool = 5)
/CheckVersion                  Installiert nur eine Version, sofern diese neuer ist. Zudem wird das Program direkt wieder beendet und zwar unabhänig ob ein Update erfolgt ist oder nicht.
/InstallPath:[Path]            Installationspfad für die Anwendung ohne Angabe wird der Pfad des Installer übernommen ([Path] entspricht einem gültigen Pfad. Bspw. C:\temp)
/LicenseKey:[LicKey]           Lizenzschlüssel aus dem ems Web ([LicKey] entspricht dem Schlüssel. Bspw. yxz123)
                               (Der Lizenzschlüssel wird für noch unbekannte Systeme verwendet)
C:\yxc.exe                     Dieses Program wird automatisch nach dem Abschluss des Installationsvorgang gestartet.
/uninstall                     Die unter Produkt-ID angegebene Anwendung wird deinstalliert.

Technical requirements

Data is exchanged via SSL with port 443 to our update server. Individual installation files are also downloaded via FTP using port 21.
Both ports must be open for the user to be executed and must not be blocked by a firewall.
For security reasons, a download via http (port 80) or directly from an FTP server is not possible. Installation is only possible via the installer.
If you need an alternative installation option, please contact support.

Important information about the on-premise installation of the complete system

The following information should only be taken into account for on-premise installation (without cloud).
On-premise components can only be downloaded if the license key has been activated as an on-premise installation.
Requirements operation ems system

Step-by-step approach

The following order of installation is not mandatory, but recommended:

Windows Features on Windows 7

  1. Install the IIS role (server operating systems) or the Windows feature (client operating systems) on the system where one or more websites are to run. manual
    When installing, select the application support for .Net 4.5 or newer in addition to the normal server. You also activate the management console for managing the website.
  2. Now download the ems installation program from the subris.ch website in the Downloads area.
  3. Start the installation program and first select ONLY the Microsoft SQL Server (if you don’t already have a SQL Server installed). manual
    Install the SQL Server with the default settings. However, it is important to select “Mixed Mode” as the authentication mode.
  4. Start the installation program a second time and now activate all required components on the “Server Applications” page on the “Client Applications” page.


After installation, the downloaded components must be configured.

Configuration of the components

SQL Server configuration

  1. Start the management console of the SQL Server and connect to the corresponding SQL Server.
  2. Restore the database from the download. manual
    You should use “EMSxxxP” as the database name. Where xxx corresponds to the system number.
  3. We recommend setting up a backup.
  4. After restoring the database, the downloaded “*.bak” file can be deleted.

IIS website configuration

  1. Start the management console of the IIS server.
  2. The “standard page” is not required and can be deleted if required.
  3. Now add all websites to the IIS server. manual
    Give each website a host name (host header) or a port so that it can be reached individually.
  4. Adjust the webconfig files of the websites.
    the SQL servers and the host names of web services have to be adjusted.

Uninstalling Applications

To uninstall individual applications, go to the Applications list in Control Panel. All installed ems applications are listed there. From there, select “Uninstall”, after which the application will be removed.

Commissioning of a new system

You will receive a link to your system. With this link you can carry out the first commissioning. In the first step, the administrator account and the organization are created.

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